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I am struggling to connect to a VPN using Watchguard's Mobile VPN client, and could use some help. The error I'm getting is the following one (even with log level = debug), which I can't manage to find helpful: 2016-06-13T14:21:10.337 Launching WatchGuard Mobile VPN with SSL client. Version 11.10.4 (Build 487703) Built:Oct 15 2015 11:-06-13T14:21:15.734 Requesting client configuration from 277.124.143.70:443 2016-06-13T14:21:15.807 FAILED:2016-06-13T14:21:16.697 FAILED:Cannot perform http request -06-13T14:21:16.704 failed to get domain name Some things I've tried/details:. I have tried the suggestions from (specifying 277.124.1 in the 'server' field, but I'm still getting the same results). I am running behind a proxy, but I do have 277.124.143.70 in my proxy bypass list, and I'm actually able to ping it. I am also certain that my username/pwd are correct, as I am able to connect using a different PC. I made sure my TAP Windows adapter V-9 is not disabled too.
Does anyone have any clue as to why this happens? I have run out of ideas/websites to search.
This topic briefly defines Mobile VPN with SSL and includes links to configuration and troubleshooting topics for Mobile VPN with SSL.
I've seen this with our users as well. This is happening usually after firewall OS update. At first you could try uninstall the client, restart. Connect to one of these addresses with a web browser: interface IP address/sslvpn.html interface IP address:4100/sslvpn.html host name/sslvpn.html host name:4100/sslvpn.html This will ensure that you are running the latest client. Most of the time is an IE issue and you have to:. or. Update: With the release of Fireware OS v11.10.5, Fireware no longer supports TLS 1.0 for HTTPS connections to the Firebox.
That lead to end of support for Windows XP and Vista as they can't use TLS 1.1 and 1.2. A temporary solution for Windows XP and Vista computers is to use another Mobile VPN until you upgrade your machines.